All orders are processed as soon as possible, however some may be processed the following day. The reasons for this are the pick-up times of our shipping carriers. USPS picks up in the morning, UPS & FedEx in the afternoon. We always try to get orders out the same day, but they are subject to our carrier pick-up times. Orders made on Saturday, Sunday and Holidays will be processed the following business day.
All Battery Sales and Service does not instantly charge your credit card. Once we receive your order, we wait until it is fully packed and ready to ship. This policy allows us to see if we can lower your shipping cost, as well as ensure we have the product you ordered. This also allows you a little time to cancel your order without worry of waiting for a return to process through your credit card company.
Pay-Pal is an instant charge, as it is a lot easier to refund should the need arise.
All items shipped from All Battery Sales and Service are inspected prior to shipment. We suggest that our customers also inspect the items before accepting delivery. If products appear to be damaged in shipment, do not accept delivery, if your order is delivered without a signature and damage is found, please call All Battery Sales and Service immediately. Most carriers require claims to be filed within 10 days of delivery. All battery Sales and Service works hard to insure that our customers receive their orders undamaged, and can assist you in filling a claim, however our responsibility for damage ends when the carrier accepts the shipment. Therefore it is important that you quickly file a claim.
All Magnum Energy inverters and chargers that we offer free shipping for, will ship either UPS ground or FedEx Ground : only within the 48 states. We do not offer free shipping to Hawaii and Alaska. If you want expedited shipping for these items, please give us a call.
We use UPS and FedEx as the carriers to ship to the continental United States for items weighing less than 150 pounds. In addition to standard ground services, we offer Next Day, 2nd Day Air and 3-Day Select. USPS Priority Mail is also available for U.S. shipments for items weighing less than 70 pounds (including destinations in Alaska and Hawaii).
If a shipment time is critical for your order, please give us a call (888-562-9501) between 7:00am - 4:30pm Monday through Friday (Pacific time).
For further information about shipping services offered by USPS, UPS and FedEx, please see go to their website :
When your order has been shipped, you should receive an e-mail notification along with the order tracking number. If you do not receive your tracking number after a day since the order has been placed, please give us a call at 888-562-9501 or contact us via our Contact Us Page.
We will contact you if there is an increase in shipping cost that is different from what is displayed, although a rare occasion - we will not ship the item(s) without your approval
We do not ship hazardous materials. To see descriptions of hazardous materials, please visit www.UPS.COM.
Please note that once an order ships out of our building it can not be cancelled and must be treated as a return. This means you will be charged the shipping and return fees that the shipping carrier charges. All Battery Sales and Service gains no profit from returns, it is solely the fees of the shipping carriers.
If you wish to return or exchange items, you need to contact All battery Sales and Service by email or phone (888-562-9501). Items must be returned to All battery Sales and Service within 30 days from the date you received the order.
All items returned must be in new condition with undamaged original manufacturer's packaging. Do not write return numbers, addresses or any other marks directly on manufacturer's original packaging. These packages need to be kept in new and resalable condition.
Although All battery Sales and Service accepts returns and exchanges for most items, you must first contact us for return authorization. Returns may be subject to a restocking fee. All battery Sales and Service will inform you of any necessary restocking fees.
Customers are responsible for the shipping costs for returns and/or exchanges. All items returned in non-resalable condition, or which have missing parts, upon inspection will be charged an additional restocking fee. If the return is a result of our error or a manufacturing defect, you still need to contact us by e-mail or phone prior to the return and have the items returned within 30 days from the date you received the items.
We will notify you via e-mail of your refund once we have received and processed your returned item. You can expect your refund in the same form of payment originally used usually within seven (7) to fourteen (14) business days of your notification. Please note: If the return is a result of our error or a manufacturer defect, we will refund shipping costs at a preauthorized rate equivalent to ground/surface shipping rates.
Special Order and Custom products are non-refundable since the product is made specifically for the customer and the manufacturer may not be able to resell the product. This does not include defective products.