If you wish to return or exchange items, you need to contact All battery Sales and Service by email or phone (888-562-9501). Items must be returned to All battery Sales and Service within 30 days from the date you received the order.
All items returned must be in new condition with undamaged original manufacturer's packaging. Do not write return numbers, addresses or any other marks directly on manufacturer's original packaging. These packages need to be kept in new and resalable condition.
Although All battery Sales and Service accepts returns and exchanges for most items, you must first contact us for return authorization. Returns may be subject to a restocking fee. All battery Sales and Service will inform you of any necessary restocking fees.
Customers are responsible for the shipping costs for returns and/or exchanges. All items returned in non-resalable condition, or which have missing parts, upon inspection will be charged an additional restocking fee. If the return is a result of our error or a manufacturing defect, you still need to contact us by e-mail or phone prior to the return and have the items returned within 30 days from the date you received the items.
We will notify you via e-mail of your refund once we have received and processed your returned item. You can expect your refund in the same form of payment originally used usually within seven (7) to fourteen (14) business days of your notification. Please note: If the return is a result of our error or a manufacturer defect, we will refund shipping costs at a preauthorized rate equivalent to ground/surface shipping rates.
Special Order and Custom products are non-refundable since the product is made specifically for the customer and the manufacturer may not be able to resell the product. This does not include defective products.